Terms of service
Terms of Service
Terms of Service
Last updated: July 14, 2026
These Terms of Service govern your access to and use of sockbloom.shop and any purchase made through the website.
Throughout these Terms, “SockBloom,” “we,” “us,” and “our” refer to the operator of sockbloom.shop. “You” and “your” refer to any visitor, customer, or person using the website.
By accessing the website or placing an order, you agree to these Terms of Service.
1. Online Store Terms
You must be legally capable of entering into a binding agreement in your place of residence to use this website or make a purchase.
You may not use our products, services, or website for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not introduce viruses, malicious code, automated attacks, or other technologies that could harm the website or interfere with its operation.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, colors, materials, dimensions, and other information accurately.
However:
- Colors may appear differently depending on your screen
- Product packaging may occasionally change
- Minor variations may occur between production batches
- Measurements may vary slightly due to manufacturing methods
- Product photographs may include styling accessories not included with the purchase
Customers should review the product description before ordering.
3. Product Availability
All products are subject to availability.
We may limit product quantities, discontinue products, update collections, or cancel orders for unavailable items at any time.
If a paid item becomes unavailable, we will contact you and provide an appropriate refund or alternative resolution.
4. Prices and Currency
Prices are displayed on the website in the currency shown during your shopping session or checkout.
We may update prices without prior notice. Price changes do not affect orders that have already been successfully completed unless an obvious pricing error has occurred.
Taxes, duties, or other charges may be displayed during checkout when applicable.
5. Orders
Submitting an order does not guarantee acceptance.
We may refuse, limit, or cancel an order when:
- A product is unavailable
- Payment cannot be verified
- Order information appears incomplete or inaccurate
- Fraudulent or unauthorized activity is suspected
- A pricing or product information error has occurred
- The order appears intended for unauthorized resale
- Fulfillment is not reasonably possible
If we cancel a paid order, the applicable amount will be refunded to the original payment method.
6. Billing and Account Information
You agree to provide accurate, complete, and current billing, shipping, and contact information.
You are responsible for reviewing your shipping address before submitting an order.
SockBloom is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer. Contact us immediately if you notice an error.
7. Payments
Payments are processed through the payment methods made available at checkout.
You confirm that you are authorized to use the selected payment method. We do not guarantee that every payment method will be available in every location.
Orders may be delayed or cancelled if payment authorization is declined or requires additional verification.
8. Shipping
SockBloom offers free worldwide shipping.
Our estimated delivery period is 7–10 business days. Delivery dates are estimates and not guarantees.
Shipping may be affected by customs processing, severe weather, carrier disruptions, public holidays, high order volumes, remote destinations, or inaccurate address information.
Please review our Shipping Policy for complete details.
9. Returns and Refunds
Eligible purchases may be returned free of charge within 30 days from confirmed delivery.
Products must satisfy the conditions stated in our Return & Refund Policy. By placing an order, you agree to follow the return process described in that policy.
10. Promotions and Discount Codes
Promotional offers may be subject to additional conditions, including expiration dates, minimum purchase requirements, product exclusions, or usage limits.
Unless otherwise stated:
- Discount codes cannot be exchanged for cash
- Discounts cannot be applied after an order is completed
- Multiple discount codes may not be combined
- Promotions may be modified or withdrawn where legally permitted
11. Intellectual Property
The website and its contents, including text, branding, graphics, logos, photographs, product descriptions, layout, and design, are owned by or licensed to SockBloom unless otherwise stated.
You may use the website for personal, non-commercial shopping purposes.
You may not copy, reproduce, distribute, sell, modify, publish, or commercially exploit website content without prior written permission.
12. Customer Reviews and Submissions
When you voluntarily submit a review, photograph, suggestion, comment, or other content, you confirm that:
- You have the right to submit it
- It does not violate another person’s rights
- It is not unlawful, misleading, abusive, or defamatory
- It does not contain malicious software or unauthorized advertising
We may remove submissions that violate these Terms.
13. Prohibited Uses
You may not use the website:
- For unlawful or fraudulent purposes
- To violate intellectual property rights
- To harass, threaten, or discriminate against others
- To submit false or misleading information
- To collect personal information without authorization
- To distribute spam or malicious software
- To interfere with website security
- To attempt unauthorized access to any system
- To scrape, copy, or reproduce website content commercially
- To place fraudulent orders or misuse payment services
We may suspend or restrict access when prohibited activity is detected.
14. Third-Party Services
Our website may use third-party services for payment processing, website hosting, analytics, order fulfillment, or shipping.
Third-party services may be governed by their own terms and privacy practices. SockBloom is not responsible for independent third-party websites or services outside our reasonable control.
15. Disclaimer of Warranties
We aim to provide accurate information and reliable service. However, the website may occasionally be interrupted, delayed, or contain errors.
To the extent permitted by law, the website and its content are provided on an “as available” basis without warranties beyond those expressly required by applicable law.
Nothing in these Terms excludes consumer rights that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, SockBloom will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.
Our total liability relating to a particular order will generally not exceed the amount paid for that order, except where a different remedy is required by law.
17. Indemnification
You agree to be responsible for losses, claims, or expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
This provision applies only to the extent permitted by applicable law.
18. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.
The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable where legally permitted.
19. Governing Law
These Terms are governed by the applicable laws of Québec and the federal laws of Canada, without limiting any mandatory consumer rights available in the customer’s jurisdiction.
20. Changes to These Terms
We may update these Terms to reflect changes to our services, operations, legal obligations, or business practices.
The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms where legally permitted.
21. Contact
Questions about these Terms may be sent to:
SockBloom
976 Rue Bellevue
L'Île-Bizard-Sainte-Geneviève, QC H9C 2W5
Canada
Email: support@sockbloom.shop
Phone: (866) 222-3456