Contact information

Contact Information

Last updated: July 14, 2026

SockBloom is committed to providing customers with accessible and transparent contact information.

Website

sockbloom.shop

Customer Support Email

support@sockbloom.shop

Customers may use this email address for:

  • Product questions
  • Order status requests
  • Shipping concerns
  • Returns and refunds
  • Damaged or incorrect items
  • Website assistance
  • Payment questions
  • General customer service inquiries
  • Legal or privacy-related communications

Telephone

(866) 222-3456

Please have your order number available when contacting us about an existing purchase.

Business Mailing Address

SockBloom
976 Rue Bellevue
L'Île-Bizard-Sainte-Geneviève, QC H9C 2W5
Canada

Do not return products to this address without contacting customer support first. Returns sent without authorization may not be processed correctly.

Information to Include

For faster assistance, include:

  • Your full name
  • Your order number
  • The email address used for the purchase
  • A clear description of the issue
  • Relevant photographs or documents
  • The requested resolution, when applicable

Never send full credit card numbers, passwords, or other sensitive payment information by email.

Order Changes and Cancellations

Requests to cancel or modify an order should be submitted as soon as possible.

We will make a reasonable effort to assist, but changes cannot be guaranteed after an order has entered processing or shipment.

Returns and Refunds

All return requests must be submitted through:

support@sockbloom.shop

Please review our Return & Refund Policy before sending a product back.

Legal Communications

Formal notices concerning the website, intellectual property, consumer matters, or other legal concerns may be sent to our mailing address or customer support email.

Communications should clearly identify:

  • The sender
  • The subject of the notice
  • The relevant order or webpage
  • The requested action
  • Supporting documentation